Privacy & Data Policy

Effective as of 6th May 2021

Your Right to Privacy

In this statement we explain how Access Kaneh Ltd. deals with your privacy during interactions with this website and any digital communications.

Collection and Use of Information

We collect personal data about you as a customer and data relating to your interactions with our channels on-line such as, but not limited to, Access Kaneh. We will always let you know how we intend to use your information before collecting it, so that you can decide whether or not you wish to provide that information. You should read our policy.

When you browse through our website web servers collect data which relates to your visit such as:

• What pages you have viewed;
• Certain interactions you have had on those pages;
• The number of times you may have visited a particular page; or
• The amount of time you may have spent on certain pages.
• The data we collect will be anonymous and it will simply tell us what pages have received the most activity and are of particular interest to our customers in general.

Where you create an account and log in we will be able to identify what pages you have seen, what pages you have visited, and the pages you spent the most amount of time on. We use Google Analytics to track user information.

This data we gather enables a more efficient customer service. Where you are identified specifically we can offer you a better user experience.

Interactive Areas

Our website will sometimes offer chat options which allow you to speak directly with a Access Kaneh staff while you are browsing online. Sometimes these chat options will appear automatically on your screen, they are an optional service and you can decide whether or not you wish to interact with them. This chat service is governed by our data policy and use for Access Kaneh. It is important that when you interact with these chat options and other Interactive Areas (discussion forums, bulletin boards, blogs) you do so in a responsible way. Under no circumstances should you provide any personal or financial information when using these services. You may however choose to provide us with certain information, such as your name and contact details, if you would like us to contact you directly. If you do, we will use this information solely to respond to and deal with your comments or queries.

How We Keep Your Information Safe

We know that you care about how your information is used, stored, and shared. We appreciate your trust in us to do that. To protect your information we use security measures that comply with UK Law and meet European Union standards. This includes computer safeguards and secure files and buildings.

Your Right of Access

Under GDPR you have the right to see the personal information we hold about you. To get a copy of this information, email us [email protected]. If your information changes or you believe we have information which is inaccurate or not up-to-date please let us know and we will change it.

Cookies

This section tells you about cookies in general, how we use cookies, why we use them, and how this allows us to improve our service to you. By using our websites and apps (through any device) you agree that this use of cookies applies to that use in addition to any other terms and conditions which may apply.

We use cookies to track data and interaction on our websites the use may be subject to change from time to time. Any such changes will appear here and become effective immediately. Your continued use of our websites is taken as meaning that you agree to any such changes.

What is a cookie? – Cookies are small text files that are sent to and stored on your computer, smartphone, tablet or other device for accessing the internet, whenever you visit a website or use our on-line apps. Cookies are used to maintain the integrity of your browsing activities when you visit a website and can also be used to customize and so improve the individual customer experience. Cookies do not in any way compromise the security of your computer. You can continue to use this website with no loss of functionality if you choose to disable cookies on your computer. However, use of Namaste websites and applications requires cookies to be enabled in order for our services to function securely and correctly. More general information on cookies can be found on AboutCookies.org. This includes information on how to disable cookies. Guidelines from the Office of the Data Protection Commissioner for the contents and use of Privacy Statements on websites, including expected standards for cookies.

How we use Cookies – we uses cookies to monitor our website traffic, to ensure better service levels, and to enable us provide you with additional features such as customised delivery of service to you. To achieve this, there are different types of cookies in use. They all work in the same way, but have minor differences which are explained below.

Disclaimer

This Site and our Apps may contain hypertext links to associated web sites maintained by Access Kaneh Ltd and you are warned that when you enter such sites, you will be subject to the terms and conditions of those sites. There may also be links to web sites not maintained by Namaste and you are warned that when you enter other websites via such hypertext links, you will not be subject to the terms and conditions of Access Kaneh and you will not benefit from the protections afforded to you in using our Site. Access Kaneh will not be liable in any way for the content, availability, or use of such third party websites and you use such links entirely at your own risk.

Additional Information

Access Kaneh partners with third parties who provide services to us. You can navigate to these parties’ websites from our website. Our partners may use cookies, and you can find out more on their website.

Amendments

Access Kaneh reserves the right in its sole discretion to amend this privacy statement at any time, you should regularly check this privacy statement for any amendments.

Terms and Conditions

This privacy statement is subject to the Terms of Service of the Access Kaneh website.

By accessing and continuing to navigate this website or by downloading and using our Apps you acknowledge and agree to the processing of your personal data in the manner outlined above. You also agree that in certain circumstances we may be obliged to disclose personal information relating to you to third parties in order to prevent, detect or prevent fraud.